【 RNI-HIN/2013/51580 】
【 RNI-MPHIN/2009/31101 】
11 May 2023
JL Buisness: The new food delivery app -- Waayu is said to offer affordable, timely, hygienic and quality food to customers. The app services are currently available only in Mumbai but will soon launch in other citites.
Mumbai hotels have come up with their own online platform for food delivery - Waayu - that promises to be 15 to 20 per cent cheaper than other aggregators. Named Waayu, the food delivery app is said to address the issues faced by restaurants and customers with existing online food delivery services, such as high commissions, unfair rankings, biased reviews, and poor quality and support.
Waayu, a product of Destek HORECA founded by tech entrepreneurs Anirudha Kotgire and Mandar Lande, has the support of Mumbai-based Indian Hotel and Restaurant Association (AHAR) and other industry bodies. It is a software as a service (SaaS) platform that connects customers with more than 1,000 Mumbai restaurants, including Bhagat Tarachand, Mahesh Lunch Home, Banana Leaf, Shiv Sagar, Guru Kripa, Kirti Mahal, Persian Darbar and Ladu Samrat.
Reportedly, WAAYU does not charge any commission fees from restaurants, which enables them to offer competitive prices and better value to customers.The platform aims to provide customers with food that is affordable, timely, hygienic and quality, and avoid the problems of high prices, delays, poor hygiene, low quality and lack of customer support.
Meanwhile the company has also roped in actor and hotelier Suniel Shetty to be the brand ambassador.
"WAAYU app will transform the online food delivery industry by embracing a commission-free model. We have 16 revenue streams, but not all will kick in from the beginning. We will have a fixed fee deal with the restaurants at an introductory price of ?1,000 per month per outlet. Later, it will be increased to ?2,000 a month. There is no per-order commission," said founder Anirudha Kotgire
How to use Waayu app
There are two versions of the app: Waayu Delivery Partner for delivery executives and Waayu for customers. To use Waayu as a customer:
- Step 1: Download the Waayu app from the Google Play Store or visit the website waayu.app on your browser.
- Step 2: Sign up or log in with your phone number or email address.
- Step 3: Enter your location or allow the app to access your GPS.
- Step 4: Browse through the restaurants and menus that deliver to your area. You can also filter by cuisine, rating, price, or offers.
- Step 5: Select the dishes you want to order and add them to your cart. You can also customize your order with preferences or special instructions.
- Step 6: Review your order and proceed to checkout. You can choose to pay online or by cash on delivery. You can also apply any coupon codes or discounts if available.
- Step 7: Confirm your order and wait for the confirmation message from the restaurant. You can also track your order status and estimated delivery time on the app or website.
- Step 8: Receive your order from the delivery executive and enjoy your food. You can also rate and review your experience on the app or website
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